Zaia
by Zaia
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Brazilian companies that want to build and operate autonomous AI agents on WhatsApp, Instagram and Telegram.
Verified on October 22, 2026 · Official source
About
Brazilian platform to build and manage autonomous AI agents, with agent teams (Squads), 60+ integrations and channels like WhatsApp, Instagram and Telegram.
Why it ranks #6
Natively Portuguese and strong on WhatsApp for AI-agent support, but it trails the platforms above because it has no permanent free plan (only a 7-day trial that requires a card).
Criteria used for Customer service
Quality and autonomy of the AI agent at resolving support requests, supported channels (WhatsApp, website chat, email), integration with the knowledge base and helpdesk, Portuguese support and pricing transparency.
Pricing
- No free plan
Paid plans from R$ 150/month
Verified on October 22, 2026 · Official source
Prices change often; check the official site.
Portuguese support?
Yes
Verified on October 22, 2026 · Official source
Pros / Cons
Pros
- Natively Portuguese product built for the Brazilian market
- Native channels: WhatsApp, Instagram and Telegram
- Lets you bring your own model keys (BYOK)
Verified on October 22, 2026 · Official source
Cons
- No permanent free plan, only a 7-day trial
- The trial requires a card and charges on day 8
- The White Label add-on costs an extra R$1,000/month
Verified on October 22, 2026 · Official source
Alternatives in Customer service
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